Cart FAQ

Is your poster correct?

You can click it to review it looks as exptected.

Shipping/Delivery time

Standard FREE shipping: Estimated 6-10 business days

Priority shipping: Estimated 4-6 business days (10EUR)

Express shipping: Estimated 2-4 business days (20EUR)

You select the shipping you want during checkout.

Track and trace

When we ship your poster, you will receive a tracking code, so you can see where your shipment is.

Quality matters

Your custom poster is printed on FSC certified paper®, which guarantees that the paper meets the highest environmental standards. We use high-quality museum-grade paper (200g per m2), which ensures that you and your loved ones can enjoy your poster for many years.

Sustainability

To ensure that your poster has the smallest possible impact on the environment, we work with a network of 20+ print shops all over the world, so we can print your poster as close to you as possible - and reduce shipping time, environmental impact and cost for you.

How is the poster protected during shipping?

We protect your poster by wrapping it in a protective silk cover, before carefully wrapping it up in a very sturdy recycleable cardboard tube. It protects the posters from any and all bumps and bruises the shipment might be subjected to along the way from us to you. We have never had a poster damaged in transport yet. Should it ever happen, we will replace it right away.

Questions

If you have questions, you can chat with us or send an email to us at support@heartmondo.com. We will get back to you as soon as we can.